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01
Visit and measured survey
For a shop, we visit before opening or after closing and measure the front, the floor and the services: where the power, alarm and card machine run. We photograph the upper storeys too, since a new shopfront has to sit under them. For a terraced house we check the reveals in the stone, any surviving sashes or doors further along the row, and how the timber we are replacing has failed.
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02
Drawings you sign off
You get a drawn elevation and a plan, with real dimensions on them, before anything is priced as final. Door swings, drawer positions, where the sockets end up. It is much cheaper to move a shelf on paper than after it has been cut.
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03
Timber selected and priced
We agree the species and the grade, and where it matters we pick the actual boards. Oak with heavy medullary rays looks completely different from quarter-sawn stock. The quote names the timber, the finish and the ironmongery, so you are comparing like with like against anyone else you ask.
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04
Conditioning in the workshop
The timber sits in the workshop and settles towards the moisture content it will live at. BS EN 942 puts joinery for a house heated to between 12 and 21 degrees at 9 to 13 per cent. Skip this and the piece will do its moving after it is installed, in your hallway, rather than on our racks.
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05
Machining and dry assembly
Cut, moulded and jointed, then dry-assembled on the bench so we find out about any problem while it is still in our building. Carcasses go together, doors are hung, drawers are fitted and adjusted. Nothing is finished until it has been put together at least once.
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06
Finishing before delivery
Sprayed, oiled or hand-painted in the workshop, including the backs and the edges you will never see. Sealing five faces and leaving the sixth bare is how a panel takes up moisture unevenly and bows. Finishing off site also means no spray dust through your house.
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07
Fitting and a snagging visit
Shopfronts arrive finished and go in over the shortest closure we can manage, with the old front removed, the opening made good and the new one glazed the same day where possible. Inside a terrace, windows go in one room at a time. We return after the first winter to ease sashes and doors, since timber in a solid stone wall settles once the heating has run for a few months.